FAQ
How long does it take for my order to arrive?
Typically, orders are processed within 48 hours and will arrive within 1-2 weeks. Please
allow for an extra week due to unforeseen international delivery
delays beyond our control.
What if my order is lost or arrives damaged?
We are committed to replacing or refunding lost or damaged orders at no cost to you.
Do you offer international shipping?
Yes, we ship to most countries worldwide.
Where are your products shipped from?
Our products are shipped from multiple warehouses worldwide, including locations in the USA and China. This allows us to efficiently serve customers while maintaining quality and competitive pricing.
How can I contact customer support?
For any inquiries or assistance, please visit our Contact Us page, where you can find our contact details and a convenient form to reach our customer support team. We're here to help!
Do you offer returns?
Yes we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please visit our Refund Policy page for instructions on how to proceed.